To ensure a relaxed and carefree stay, our team has been working tirelessly to implement comprehensive hygiene & protection measures.
In order to protect our guests and employees from the further spread of the COVID-19 virus, we have developed a hygiene concept, according to the governments guidelines. Our concept will ensure a safe stay as well as relaxed events in our building. The measures currently implemented are regularly evaluated, further developed and adapted, based on the recommendations from authorities and experts.
Please also note the current travel regulations as well as latest information on mandatory masks and tests that apply in Königstein (info currently only available in German).
Our staff members wear a medical mask. To ensure your health and theirs, we recommend you to also wear a medical mask before entering the hotel and whenever you are in public areas. You are welcome to remove your mask as soon as you are seated, at a table in our restaurant, bar & eatery and lounge areas.
We will implement any regulations regarding hotels and restaurant, set by our government, throughout the entire building. We will ensure that our guests are able to enjoy themselves whilst being able to maintain social distancing. The minimum distance will be adhered to, for example by limiting the number of people in critical areas (e.g. the lift or the reception). Furthermore, partition walls made of acrylic glass are installed at the reception, to decrease the spreading of Covid-19. In the meeting area, we have limited the number of participants per function room alongside the addition of alternative seating arrangements. During the warmer months, meetings, coffee breaks and lunch/dinner can also take place in our extensive outdoor facilities.
We are asking our guests to use the possibility, to pay contactless at our terminals on site or, if you book directly via our website, to pay online. In this case, you will comfortably receive your invoice as a PDF via e-mail. Upon your arrival your room card will be waiting for you at the reception
In the entrance area, in front of the toilets as well as in front of the conference rooms are disinfection dispensers, which can be used free of charge at any time.
To ensure a safe stay, we have enhanced our already very strict hygiene routines. Meaning, that we have increased not only the frequency but also the duration of all cleaning and desinfecting procedures. For instance, all areas in the hotel are cleaned regularly, according to the special protocols recommended by the health authorities, using surface cleaning agents certified by the RKI. Furthermore, so-called "high-touch items" such as switches, door handles, room cards as well as objects such as pens, which are commonly used in our conference areas, are regularly disinfected.
Our hotel rooms are ventilated with fresh air whilst cleaning after each occupancy. To minimise the spread of Covid-19, we refrain from displaying pens, brochures, remote controls and hygiene articles in our hotel rooms.